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Length: 3 days Number of Participants: Up to 20 Materials: Notebooks and handouts provided
As a supervisor you understand the need to guide and motivate your team towards a common goal. The proven techniques taught in this seminar will equip you with the tools necessary to make your journey easier and more productive.
What You Will Cover
Communication
Making Connections—What Is in a Message?
Body Language
Skill: Listening to Make a Connection
Tone of Voice
Exercise—“Dis-encouragers”: What Not to Do
Exercise: Listening
Listening vs. Hearing
What Is a Message?
Exercise: Identifying Content and Feeling
Mirror Listening Steps
Motivation
Needs and Motivation
Motivation Research
Motivation in Organizations
30 Ways to Motivate Employees to Perform Better
Solutions
Supervisory Style—DISC
Receiving Feedback About Myself
Coaching
What Is Coaching?
Understanding Skill Levels
The Coaching Session
Coaching Questions
Coaching Situation—What Do I Do Now?
Delegation
The Learning Supervisor Delegates!
A Matter of Risk
Overcoming Resistance—Barriers to Effective Delegating
When Not to Delegate!
Self-Assessment: What Kind of Delegator Are You?
Who Should Attend
Training Provider: TrainersDirect
Course Topics: Business Skills Training > Managing/Supervising Essentials
Training Course Summary: The proven techniques taught in this seminar will equip you with the tools necessary to make you more productive
For groups of 10 or more, consider bringing the training to you as a cost effective way to train your workforce. Fill out the following form and we will contact you right away.
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