Training and coaching are some of the most important roles you
perform as a supervisor.
Superior knowledge and experience don’t always translate into the ability to
teach others. And though the role of trainer is one of the most important duties
you fill as a supervisor, there’s a good chance you’ve never had any training in
it. It’s perfectly normal – despite being a crucial part of your job, a
manager’s role as teacher is often overlooked.
And that’s exactly why you need The Supervisor’s Role as Trainer
& Coach. This fun and informative one-day seminar is jam-packed
with proven strategies and expert techniques to help you train your staff more
effectively, improving their efficiency and making you a better overall manager.
Get the most out of your staff with expert training strategies.
People learn in different ways – what works for some will have no effect at
all on others. And that creates a problem for you when it comes to training
them. But you’ve got a ton of great experience to share – it would be a shame
not to utilize that knowledge. That’s where The Supervisor’s Role as
Trainer & Coach comes in. Sign up for this training and you’ll
learn how to:
- Make on-the-job training super effective
- Know when training is the answer and when it is not
- Follow up with employees to make sure new knowledge is being applied
- And more!
Effective training + good coaching = a more effective staff
It’s a simple formula: A well-educated staff is a good staff. And the key to
a well-educated staff is good training and coaching from management. But too
often good supervisors overlook this vital part of their job and leave their
staff to their own devices, struggling to learn through trial and error. Not
only is this a huge time-waster, but it also doesn’t allow you to transfer
knowledge you’ve gained through experience.
And that’s exactly why you can’t afford to miss The Supervisor’s
Role as Trainer & Coach. This fun and entertaining one-day seminar
will give you the strategies you need to share your knowledge and experience
with your staff, making them more effective right away. Don’t wait, sign up now!
What You'll Learn
- Identify what type of training an employee needs
- Prepare yourself to be a great trainer – even if you’ve never trained
- Understand how different people learn and find the best teaching method
for each one
- Decide when you should train your staff and when it’s OK to delegate
- Foster a culture of learning to keep key personnel growing and improving
- Identify and address areas that need improvement
- And more!
Work Shop Agenda
The Supervisor’s Role as Teacher
- The most common teaching mistakes most supervisors are making today!
- Does your on-the-job training feel like discipline or helpful learning?
How to recognize the difference
- Have you been crystal clear or clear as mud? Top techniques for
- How do you know that your employees understand what you’ve taught them?
- Training reinforcement: how much is too much? How little is too little?
The Fundamentals of Training
- The role of training – how improved skills on your part lead to improved
performance from your employees
- Spotting areas of weakness in your staff – and how to design training to
- Common barriers to learning and how to get around them
- Different learning styles and how to adjust your training to each person
- 4 motivation killers to avoid at all costs
Training and Coaching 101: Your Role as a Supervisor
- Why coaching is more important than ever in today’s diverse workplace
- The role training plays as both a management skill and a management
- Sharing your experiences: how your successes and mistakes benefit your
- When to handle the training and when to delegate it to someone else
- Seamlessly integrating tutoring into your current management style
Providing Effective Feedback
- The real purpose of feedback: helping your staff understand where they
stand in relation to expected results
- Getting your point across: sharing information and observations in a way
that will get results
- 5 strategies for criticizing in a constructive, rather than destructive,
- How to gently criticize sensitive or easily discouraged team members
Engaging Your Staff – Keeping Them Interested and Motivated During
- Building emotional connections between your employees and training
- Finding personal motivators: 5 tips for engaging less than-enthusiastic
- 3 tips for improving employee buy-in
- Creating tangible and measurable rewards for training and coaching
Encouraging Continuing Learning and Skill Development
- 3 ways to make sure your staff understands not just the how but the why
of continuing education
- How-tos for setting clear learning objectives
- Measuring skill development in your staff
- Encouraging an environment of continued learning and improvement
Dealing With Reluctant Learners
- Expert strategies for overcoming reluctant learners
- 4 ways to deal with a know-it-all
- Redirecting the attention of participants who are daydreaming
- How to establish and maintain control of a coaching session
"Excellent content, the trainer was wonderful
and used many examples we could understand."
"The seminar was informative and gave me some
good ideas on how to improve."
"The trainer was knowledgeable and
interesting, really kept my attention."
"It was a great thought-provoking session with
tons of good information."
"I loved how we dug deeper, rather than just
learning the basics, so we could identify WHY we haven’t been successful doing
what we currently do."