Join us for
a celebration of administrative professionals EVERYWHERE!
You’re the
number one support for other people – for your co-workers, bosses,
vendors and clients. You spend your time and your energy
making sure everybody else has everything they need, but are you
doing everything you can for your own professional growth?
It’s time
you spent a few hours focused on YOU – and your own career!
Join us
for the Administrative
Assistants Conference and
you’ll build success skills that will last a lifetime. We’ve
packed this conference with informative sessions taught by
nationally acclaimed speakers. You’ll attend an energizing opening
session, with eight fantastic breakout sessions and finish up with
a closing session that will positively inspire you!
Use this
time to reenergize, refocus and gain a fresh perspective on
your priorities, your goals and your career. It’s an experience
that you absolutely don’t want to miss.
Treat yourself
to a little fun and professional pampering. After all your hard
work, you deserve it!
What You Will
Learn
- Lead effectively – even when
you’re not in charge
- Sharpen essential
communication skills
- Discover the tools you need to
rise above office politics
- Become a valuable partner to
your boss
- Improve your professional
image
- Remain calm and confident when
stress levels rise
- Build great working
relationships with all personalities
CONFERENCE AGENDA
Program
time: 3 hours
Opening Session: If Your Life’s a Circus,
It’s Time to Become the Ringleader
Everybody
else always demands your time and attention – it’s time to kick
off your training with some focus on the person who really
matters: You! You’ll discover why it’s so important to set
boundaries, understand communication – and take time out for
yourself. You’ll become energized and inspired to be the absolute
best you can be!
TRACK 1
Stepping Up: You May Not Have Authority,
but You’re Still in Charge
You’re not
the boss – but you’re responsible for organizing people and
projects and making sure that things get done. If you can’t get
others to turn things over to you on time … constantly have to
play catch-up or stay late … or feel you can’t ask others for
help, you need to learn the art of delegation without authority!
Communication Essentials: The Top 10 Email
Dos and Don’ts
If you’ve
ever had something you’ve written in an email misunderstood or
misinterpreted, you know what a disaster it can be! It’s essential
that you’re sending the right message. Join us for a session
that’s as fun as it is informative, from hilarious bad examples to
the things you’d never think to look for … but can really make a
difference!
From Dollars to Donuts: The Keys to
Dealing With Vendors and Suppliers
Working
with vendors and suppliers can be tricky. You have to have strong
negotiation skills … keep expert records on price, quality and
service … and develop great relationships with the vendors and
suppliers you depend on most. Make sure you remain firm and
professional, whether handling negotiations or dealing with those
who overpromise and underdeliver!
How to Stop “Office Politics” in Its
Tracks
Unless
you’re in an office of two and never talk to anyone but your boss,
you’ve probably had a run-in with office politics. People want to
gossip, struggle for their own piece of turf, even backstab
co-workers. It’s not fun, it’s not healthy and you need to be
above it all! Discover the tools you can use to disengage from
negative behaviors and build strong, positive and
professional relationships across departmental lines.
TRACK 2
Image Management: Presenting Your Best
Side to the World
How you
present yourself reflects on you, your boss – your entire company.
Make sure your image is strong and confident! We’ll help you let
your inner light shine through and show you how the right attitude
fosters an atmosphere of respect. When you look and feel
professional and poised, you gain an aura of confidence – and you
enhance your credibility!
Setting Boundaries: Calm, Confident and
Assertive Communication
You want
to be liked at work, helpful, a team player. But that doesn’t give
others license to take advantage of you! If you’re not being taken
seriously, if you get railroaded into tasks or projects that
aren’t your job but you can’t say “no,” or if people just don’t
seem to listen … this session is for you. Discover how to make
others see you as the strong, confident individual you are!
Creating the Perfect Admin/Boss Team
There are
few things more satisfying than being a trusted and valued partner
with your boss – whether you work for one person or a dozen. Learn
how to understand your boss’s goals and objectives … develop
strengths that complement your supervisor’s and enhance your
working relationship … or even save a failing relationship if you
and your boss aren’t communicating clearly!
Emotional Intelligence – The Superhero
Skill That Lets You Work Well With Everyone
Sometimes
the hardest thing about your job isn’t your task list – it’s the
people! Fortunately, there’s a way that you can make that pain,
stress and frustration go away: Emotional intelligence. Learn how
EI can help you build relationships, gain respect, project
confidence, enhance your credibility … and talk with everybody, no
matter what their positions or personalities!
Closing Session: Living Your Life to the
Fullest – and Enjoying Every Minute
When life
gets hectic, it’s easy to get distracted and overwhelmed – and
when it’s not, it’s easy to get into a rut! It’s time for some
fresh, fun ideas on how to maintain a healthy balance between your
job and everything else that matters in your life. You’ll be able
to use the things you love to stay motivated and upbeat, no matter
what’s going on around you. Plus, you’ll learn some amazing
stress-relieving techniques you can use to take a step back,
refocus and reenergize … in a matter of minutes!