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Handling Auto Injury Claims

presented by NBI, Inc.
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Handling Auto Injury Claims

Workshop Description/Agenda

From Initial Investigation to Settlement or Trial

Every year, the National Highway Traffic Safety Administration reports more than 6 million motor vehicle traffic crashes, more than a third of which result in injuries or death. When these injuries are the result of negligence and a prospective client seeks your counsel, will you know how to proceed? This intensive, full-day program will walk you through the key stages of an auto injury case with real-world instruction and tips. From case intake and initial investigation to settlement or trial, get the practical skills you need to steer auto injury cases toward a favorable resolution. Register today!

  • Weed out problematic cases that will only cost you time and money.
  • Learn the unique mechanics of uninsured/underinsured motorist coverage and claims.
  • Find out how to calculate damages and draft a demand that grabs the adjuster’s attention.
  • Prevent liens and subrogation interests from taking a big bite out of case recoveries.
  • Determine how to spot bad faith insurance practices, particularly in the UM/UIM claim context.
  • Move your auto injury case through court, from the initial filings to discovery to trial.
  • Explore ethics issues for personal injury attorneys and learn the keys to compliance.


  1. Screening Cases and Conducting an Initial Investigation
    9:00 - 9:50, Edward Brutscher
    1. Conducting the Initial Meeting and Screening Cases
    2. Sample Client Questionnaire, HIPAA Authorization, etc.
    3. "What is My Case Worth?" Responding to Common Questions
    4. Evaluating Insurance Coverage
    5. Investigating Police Reports and the Accident Scene
    6. Requesting Medical Records and Assessing the Injury
    7. What Else Can You Find Out Before the Claim?
    8. When and How to Use Experts
    9. Funding Your Case
  2. UM/UIM Coverage and Claims Made Simple
    9:50 - 10:40, Kevin P. Kinney
    1. UM/UIM Law Fundamentals
    2. Clarifying UM/UIM Coverage
    3. How to Determine if the Motorist is Underinsured
    4. Stacking 101
    5. UM/UIM Claims and Litigation: Process Overviews and Key Issues
  3. Calculating Damages and Negotiating with Insurance Companies
    10:55 - 11:45, Kevin P. Kinney
    1. Assessing Vehicle Damage and Diminished Value
    2. Valuing Past and Future Medical Expenses
    3. Quantifying Lost Wages and Diminished Earning Capacity
    4. Calculating Pain and Suffering Damages
    5. Drafting and Timing Demand Letters
    6. Negotiating with Insurance Adjusters
    7. Preparing Settlement and Release Agreements
  4. Liens and Subrogation: Step-by-Step
    12:45 - 1:35, David H. Abney II
    1. Types of Liens and Applicable Laws
    2. Uncovering Potential Liens and Notifying Claimants
    3. Determining if You Should Establish a Medicare Set Aside
    4. Investigating Plan Language and Recovery Rights
    5. Filtering Out Items Unrelated to the Injury
    6. Tools for Eliminating/Reducing Liens
    7. Negotiating with Lien Holders
    8. Allocating and Distributing Settlement or Judgment Proceeds
  5. Identifying Bad Faith Conduct in Auto Accident Claims
    1:35 - 2:25, Edward Brutscher
    1. What is Insurance Bad Faith?
    2. Case Law Review
    3. Spotting Red Flags in Third-Party Claims
    4. Identifying Bad Faith Practices in UM/UIM Claims
    5. Handling Bad Faith Allegations
  6. Litigating and Trying Auto Injury Cases
    2:40 - 3:30, Robert J. Rosing
    1. Case Filing and Sample Pleadings
    2. Sample Discovery in Auto Injury Cases
    3. Collecting Smartphone and Other Electronic Evidence
    4. Taking (and Defending) Depositions
    5. Mediation Tips
    6. Effective Motion Practice
    7. Applying the Collateral Source Rule
    8. Selecting a Jury (w/Sample Voir Dire Questions)
    9. Trying the Auto Injury Case
  7. Complying with Legal Ethics Rules and Guidelines
    3:30 - 4:30, Robert J. Rosing
    1. Preventing Conflicts of Interest
    2. Managing Client Expectations
    3. Protecting Confidentiality and Privilege
    4. Handling Attorney Fees and Trust Accounts
    5. Advertising and Marketing Ethics

Who Should Attend

This basic-to-intermediate level seminar is designed for attorneys. It may also benefit insurance professionals and paralegals.

Additional Information

Training Provider: NBI, Inc.

Course Topics: Law Training > Personal Injury

Training Course Summary: Handling Auto Injury Claims

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