Need Help? Call us at (281) 541-2807 Visit our Facebook Page Follow us on Twitter Subscribe to our RSS Feeds

Excelling as a Manager or Supervisor

presented by SkillPath Seminars
View the SkillPath Seminars Profile and Course Listings

Bring a trainer to your location to deliver this class for groups of 10 or more.

Summary

This intensive day focuses on the unique challenges you face every day in your job and offers solutions to help you fully achieve your potential - not just as a manager or supervisor, but as a true leader who commands respect, commitment and credibility.

Workshop Description/Agenda

You’ll learn …

  • Actions you can take that will establish your authority, boost your credibility and earn respect
  • 5 surefire ways leaders gain the commitment and cooperation of workers
  • How to manage up the ladder—tips for communicating with your boss and other executives
  • How to conduct a fair and constructive performance evaluation
  • And much more

This intensive day focuses on the unique challenges you face every day in your job and offers solutions to help you fully achieve your potential—not just as a manager or supervisor, but as a true leader who commands respect, commitment and credibility.

Program hours: 9:00 a.m. – 4:00 p.m.

New or not, making the leap from worker to supervisor

  • What it takes to be a manager: An overview of your day-to-day responsibilities
  • Why it’s important to “take charge” and put your best foot forward from the beginning—and a half-dozen tips for doing just that
  • A dozen actions you can take that will immediately establish your authority, boost your credibility and earn respect
  • The subtle do’s and don’ts in the relationship boundaries between you and your boss
  • Drawing the line on social relationships with those you manage
  • 10 common management missteps you’ll want to avoid

Why leadership is an essential ingredient of management

  • Why bosses turn people off—and leaders turn people on
  • 5 sure-fire ways leaders gain the commitment and cooperation of workers
  • The advantages of being available and visible to workers
  • How to develop your natural leadership ability to spark passion in workers—and in other managers
  • Understanding the long-term benefits of developing and mentoring employees
  • How to develop and assert your leadership abilities in group or team situations

Indispensable everyday management skills

  • How to keep track of employees’ progress on a project without giving the appearance that you’re checking up on them
  • Interviewing tips for choosing candidates who will work to achieve the organization’s goals and take pride in turning in a quality performance
  • How to make delegating a natural, comfortable part of your supervisory routine
  • How to develop coaching skills that help employees reach their full productivity potential
  • Together Everyone Achieves More—how to turn a diverse group of people into an empowered, smooth-functioning team
  • Techniques for putting your creative problem-solving ability to work in supervisory situations that call for innovative solutions
  • A 5-step approach to identifying and solving any problem
  • An overview of EEO and sexual harassment guidelines every manager must know

Make things happen: Boosting worker enthusiasm and commitment

  • How to increase productivity by effectively assessing workers’ skills and matching them to work assignments
  • Using praise effectively: Why how you praise is as important as the praise itself
  • Pointing workers at the bull’s-eye: How to craft goals that workers can aim for and achieve
  • The top 10 ways to harness inborn worker motivation to accomplish organizational goals and produce quality work
  • How to put the greatest management principle in the world into practice to save you and your employees countless hours of frustration and unnecessary work

Getting the job done right and on time: How to manage projects and priorities

  • Understanding the concept of important versus urgent: How to define your productivity payoffs and take action for success
  • Understanding the Project Life Cycle—a step-by-step map to project success
  • 9 steps for defining and planning any project
  • The single key to understanding how to manage multiple projects
  • How to use your goals to set your daily priorities

Communication skills that make the difference

  • The 10 keys to leading successful meetings
  • How to deliver your message clearly and concisely in a memo or letter
  • How to manage up the ladder—tips for communicating effectively with your boss and other executives
  • Using your listening skills to create a caring, understanding workplace
  • How to give criticism and negative feedback without provoking workers
  • 6 tips for overcoming the most common supervisor-employee communication barriers
  • How to make presentations that captivate, persuade and push people to action

Correcting problem behavior and poor performance

  • Strategies for getting to the root causes of poor performance
  • A step-by-step approach to firing employees who don’t measure up
  • How to conduct a fair and constructive performance evaluation—and what to do when workers disagree with your assessment of their performance
  • Easy methods for overcoming tardiness and absenteeism
  • The 2 key behavior modification techniques that are successful in turning around unacceptable performance
  • Mistakes happen: How to discipline employees and set up an improvement plan that allows growth and learning to occur

Controlling conflict in the workplace

  • How to save face when an employee sets you up or publicly tries to embarrass you
  • How to handle an employee who disagrees with something you want done or the way you want it to be done
  • How to handle employee complaints about working conditions
  • How to deal with employees who constantly complain they have too much work
  • How to deal with employee disagreements without escalating the problem
  • How to avoid the conditions that foster employee conflict

Supervisor, manage thyself

  • Dealing with interruptions, procrastination and other time robbers: 9 tips for budgeting your time to multiply the results you get from every day
  • How to keep your cool and stay motivated even in the most heated moments
  • Putting the brakes on stress even when tight deadlines and tough situations have you working at fast-forward speed
  • Why it’s important to your career to stop fighting and start facing change
  • How to bear the emotional burden of supervisory nightmares
  • Building your assertiveness: How to project self-confidence without coming across as arrogant or pushy
  • Developing an “I’m-OK” attitude: How to put an end to self-defeating thoughts and negative attitudes that keep you from achieving your peak

Who Should Attend

Supervisors or Managers

Additional Information

Training Provider: SkillPath Seminars

Course Topics: Business Skills Training > Managing/Supervising Essentials

Training Course Summary: This intensive day focuses on the unique challenges you face every day in your job and offers solutions to help you fully achieve your potential - not just as a manager or supervisor, but as a true leader who commands respect, commitment and credibility.


Find Similar Training Find Similar Training
Email This Training's Information Email This Page

Live Seminar Dates/Locations

JUN 18    IN SHREVEPORT, LA
JUN 18    IN CAPE GIRARDEAU, MO
JUN 18    IN PRESQUE ISLE, ME
JUN 18    IN EUREKA, CA
JUN 18    IN EDMONTON, AB
JUN 19    IN LONGVIEW, TX
JUN 19    IN AUGUSTA, ME
JUN 19    IN BELLEVILLE, IL
JUN 19    IN LETHBRIDGE, AB
JUN 19    IN REDDING, CA
JUN 19    IN ALEXANDRIA, LA
JUN 20    IN LAKE CHARLES, LA
JUN 20    IN RENO, NV
JUN 20    IN AMARILLO, TX
JUN 20    IN ST LOUIS, MO
JUN 20    IN PORTLAND, ME
JUN 21    IN GRAND RAPIDS, MI
JUN 21    IN ST CHARLES, MO
JUN 21    IN BATON ROUGE, LA
JUN 24    IN DULUTH, MN
JUN 24    IN MARQUETTE, MI
JUN 24    IN MEDFORD, OR
JUN 24    IN SPOKANE, WA
JUN 24    IN LEXINGTON, KY
JUN 25    IN LOUISVILLE, KY
JUN 25    IN EUGENE, OR
JUN 25    IN LEWISTON, ID
JUN 25    IN TRAVERSE CITY, MI
JUN 25    IN ST CLOUD, MN
JUN 26    IN WILLMAR, MN
JUN 26    IN ALPENA, MI
JUN 26    IN PROVO, UT
JUN 26    IN PORTLAND, OR
JUN 26    IN PENDLETON, OR
JUN 26    IN CHAMBERSBURG, PA
JUN 27    IN GREENSBURG, PA
JUN 27    IN SAGINAW, MI
JUN 27    IN SOUTH BEND, IN
JUN 27    IN SALT LAKE CITY, UT
JUN 27    IN SEATTLE, WA
JUN 27    IN WORTHINGTON, MN
JUL 10    IN WILMINGTON, DE
JUL 10    IN ALTOONA, PA
JUL 10    IN DENVER, CO
JUL 10    IN SPRINGFIELD, MO
JUL 11    IN LANCASTER, PA
JUL 12    IN YORK, PA
JUL 15    IN ATHENS, GA
JUL 16    IN ALBANY, GA
JUL 17    IN CUMBERLAND, MD
JUL 17    IN BRUNSWICK, GA
JUL 18    IN STATE COLLEGE, PA
JUL 18    IN STATESBORO, GA
JUL 19    IN BLOOMSBURG, PA
JUL 19    IN SAVANNAH, GA
JUL 22    IN PANAMA CITY, FL
JUL 22    IN UNIONTOWN, PA
JUL 23    IN TALLAHASSEE, FL
JUL 23    IN BRAINERD, MN
JUL 23    IN INDIANA, PA
JUL 24    IN BUTLER, PA
JUL 24    IN BLOOMINGTON, MN
JUL 24    IN ORLANDO, FL
JUL 25    IN MANKATO, MN
JUL 25    IN NEW CASTLE, PA
JUL 25    IN TAMPA, FL
JUL 26    IN ROCHESTER, MN
JUL 26    IN PITTSBURGH, PA
JUL 26    IN FT MYERS, FL
JUL 29    IN COLUMBIA, MO
JUL 30    IN KIRKSVILLE, MO
JUL 31    IN BURLINGTON, IA
JUL 31    IN LIMA, OH
AUG 1    IN GAINESVILLE, GA
AUG 1    IN DAVENPORT, IA
AUG 2    IN MACON, GA
AUG 2    IN CEDAR RAPIDS, IA
AUG 5    IN WATERBURY, CT
AUG 5    IN NORTH PLATTE, NE
AUG 5    IN HUNTSVILLE, AL
AUG 6    IN ROCK SPRINGS, WY
AUG 6    IN GADSDEN, AL
AUG 7    IN ANNISTON, AL
AUG 7    IN MIAMI, FL
AUG 7    IN NORFOLK, NE
AUG 8    IN SIOUX CITY, IA
AUG 8    IN FT LAUDERDALE, FL
AUG 8    IN ATLANTA, GA
AUG 9    IN SPENCER, IA
AUG 12    IN ROANOKE, VA
AUG 12    IN SHERIDAN, WY
AUG 13    IN HARRISONBURG, VA
AUG 14    IN WASHINGTON, DC
AUG 15    IN ANNAPOLIS, MD
AUG 15    IN COLLEGE STATION, TX
AUG 16    IN WACO, TX
AUG 16    IN BALTIMORE, MD
AUG 16    IN NORTH HAVEN, CT
AUG 20    IN FREDERICK, MD
AUG 21    IN COLLEGE PARK, MD
AUG 22    IN SALISBURY, MD
AUG 26    IN DEL RIO, TX
AUG 27    IN TUSCALOOSA, AL
AUG 27    IN SAN ANGELO, TX
AUG 28    IN ABILENE, TX
AUG 28    IN COLUMBUS, MS
AUG 29    IN TUPELO, MS
AUG 29    IN MIDLAND, TX
AUG 29    IN OMAHA, NE
SEP 4    IN EL PASO, TX
SEP 4    IN FAYETTEVILLE, NC
SEP 5    IN COLUMBUS, IN
SEP 5    IN FRESNO, CA
SEP 5    IN ALBUQUERQUE, NM
SEP 5    IN BOZEMAN, MT
SEP 6    IN MODESTO, CA
SEP 6    IN FARMINGTON, NM
SEP 6    IN CHARLOTTE, NC
SEP 9    IN COLUMBUS, GA
SEP 11    IN CHARLESTON, SC
SEP 13    IN BALTIMORE, MD
SEP 13    IN KANSAS CITY, MO
SEP 13    IN COOKEVILLE, TN
SEP 16    IN KINGSTON, ON
SEP 16    IN BURLINGTON, VT
SEP 17    IN OSHAWA, ON
SEP 17    IN ENID, OK
SEP 18    IN OKLAHOMA CITY, OK
SEP 18    IN TORONTO, ON
SEP 19    IN BURLINGTON, ON
SEP 20    IN GREENFIELD, MA
SEP 20    IN FT LAUDERDALE, FL
SEP 20    IN ATLANTA, GA
SEP 20    IN LONDON, ON
SEP 23    IN BRAINTREE, MA
SEP 24    IN BOSTON, MA
SEP 24    IN RICHMOND, VA
SEP 24    IN OAK BROOK, IL
SEP 25    IN NAPERVILLE, IL
SEP 25    IN AUBURN, ME
SEP 25    IN TAUNTON, MA
SEP 26    IN WORCESTER, MA
SEP 26    IN BANGOR, ME
SEP 26    IN CHICAGO, IL
SEP 27    IN MERRILLVILLE, IN
SEP 27    IN LEOMINSTER, MA
SEP 30    IN PITTSFIELD, MA
OCT 3    IN MORRISTOWN, NJ
OCT 8    IN PASADENA, CA
OCT 9    IN ONTARIO, CA
OCT 10    IN LONG BEACH, CA
OCT 11    IN TORONTO, ON
OCT 11    IN ANAHEIM, CA
OCT 11    IN FARMINGTON HILLS, MI
OCT 17    IN ASHEVILLE, NC
OCT 18    IN CHARLOTTE, NC
OCT 21    IN CHICAGO, IL
OCT 22    IN OAK BROOK, IL
OCT 23    IN CHAMPAIGN, IL
OCT 23    IN AUGUSTA, GA
OCT 24    IN EFFINGHAM, IL
OCT 25    IN MISSION, KS
OCT 30    IN PIERRE, SD
OCT 31    IN ABERDEEN, SD
NOV 1    IN SIOUX FALLS, SD
NOV 4    IN FT WAYNE, IN
NOV 5    IN SOUTH BEND, IN
NOV 5    IN SAN BERNARDINO, CA
NOV 6    IN GRAND RAPIDS, MI
NOV 6    IN IRVINE, CA
NOV 7    IN TORRANCE, CA
NOV 7    IN TROY, MI
NOV 8    IN SAN DIEGO, CA
NOV 18    IN SACRAMENTO, CA
NOV 18    IN YOUNGSTOWN, OH
NOV 18    IN ASHLAND, KY
NOV 20    IN PRINCETON, NJ
NOV 25    IN RALEIGH, NC
NOV 25    IN LAKE HAVASU CITY, AZ
NOV 25    IN SAN LUIS OBISPO, CA
NOV 26    IN PHOENIX, AZ
DEC 3    IN FAYETTEVILLE, AR
DEC 5    IN VALDOSTA, GA
DEC 9    IN JONESBORO, AR
DEC 9    IN CANON CITY, CO
DEC 9    IN TAMPA, FL
DEC 10    IN DENVER, CO
DEC 11    IN SACRAMENTO, CA
DEC 12    IN CONCORD, CA
DEC 12    IN GAINESVILLE, FL