Learn the essentials of email etiquette within the work place.
Business writing today means communicating through email it is fast and convenient however there are rules and etiquette that should need to be followed otherwise it may give a bad impression about the sender to the recipient. The way you write and respond to emails and other documentation reveals much about your credibility and professionalism. It can make a difference between someone understanding your point of view, and agreeing with you, or not. It can also make the difference between someone interpreting your message the way you intended, and completely misunderstanding you. This topic is designed for professionals at all levels who wish to obtain better results from their written business communication.
Pros and Cons of Email
Email Legal Aspects
Goals of Writing Emails
Email "Rules of Thumb"- When to Use Cc
Factors That Will Help You to Get a Response
Know Your Audience
Email Response Time
Email Basic Format- Greetings and Closing and Signatures
Using Subject Lines
Perfect Your Grammar
Using Emoticons and Acronyms
Attachments and Links
Audrey Halpern with ARH Employee Training
ASAP PACE ,IAAP ,Additional credit may be available upon request.