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Developing Your Emotional Intelligence

presented by National Seminars Group
View the National Seminars Group Profile and Course Listings

Bring a trainer to your location to deliver this class for groups of 10 or more.

Summary

The Key to Working More Effectively With All Types of People

Workshop Description/Agenda

Learn why Emotional Intelligence is so important to your career -- and how easily you can develop yours!

Researchers and business experts agree that people with high emotional intelligence (E.I.) are consistently the top performers in their organizations. They're more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others. In this powerful one-day seminar, you'll learn why emotional intelligence is far more than just a handy set of "people skills", and why many executives feel it's the one skill you must have to be successful in today's workplace!

Discover a foolproof method for working more effectively with anyone!

Unless you work in a vacuum, you have to deal with people -- all kinds of people. From the outrageous drama queens to the back-stabbers and turf-guarders to the ordinary hard-working co-workers who'd love to help you out -- but just can't find the time -- you're going to have to work with all of them at one point or another.

Using the emotional intelligence skills you'll learn during this seminar, you'll gain the ability to more appropriately respond to the world around you and eliminate the stress and frustration that often comes from working with others.

Join us, and discover exactly what emotional intelligence is ... why it's recognized as one of the hottest performance tools for thousands of success-minded people like you ... and how you can easily "raise" your E.I. to stand out from the crowd.

Attend, and you'll learn how to ...

  • Gain respect from everyone you come into contact with
  • Achieve consensus among your teammates and co-workers, faster and without misunderstandings
  • Understand your emotions and influence the emotions of others in a positive way
  • Overcome the causes of difficult behaviors in others
  • Get the results that you want from others

It's a day of training that will forever change the way you work!

So what's it going to be? Struggling with the status quo or taking that first step toward mega-productivity and communication skills that really work in today's office environment? Make the right choice -- enroll in this powerful communication seminar today and start reaping the rewards tomorrow!

Agenda:

The Rise of Emotional Intelligence and Its Importance in the Workplace

  • Identifying and understanding the 4 main components of emotional intelligence (E.I.)
  • Why emotional intelligence is vital to succeeding in today's workplace
  • The top 3 reasons you need E.I. to reach your full potential
  • How strengthening your emotional intelligence will have a lasting, positive effect on you ... your team ... your department ... and your organization

Increasing Interpersonal Success Through Self-Awareness

  • Taking the first step: Measuring your own emotional intelligence
  • Tips for developing emotional intelligence
  • Exploring your emotions: Becoming familiar with your psychological and physical reactions
  • Analyzing various communication styles and recognizing your own

Self-Management Skills That Will Keep You in Control

  • Strategies to help you manage your emotions
  • How to stop your emotions from hijacking your ability to think in difficult situations
  • How to keep emotions from causing you to react without reason in the moment
  • Learning to maintain control of your emotions no matter how tense the situation
  • Self-regulation methods that will work every time - even when you think you're going over the edge!

Building a "Sixth Sense" to See Problems Before They Happen

  • Learn when your emotions can be your greatest asset - and when they're your greatest liability
  • How to immediately and accurately read and identify other people's emotions
  • Why certain emotions make people do what they do
  • Understanding the causes of each emotion and how you can turn them to your advantage
  • How to identify - and identify with - other people's emotional states
  • Learn why having empathy for others is NOT a sign of weakness
  • Use empathy to understand different perspectives
  • What's really being said? Essential active listening strategies
  • Listening to the unspoken: Body language and what it means
  • Recognizing trigger words, non-verbal cues, and emotionally sensitive situations
  • Questions you can ask others to more quickly and easily reach consensus
  • Strategies for effectively interacting with communication styles different from your own

Using Emotional Intelligence to Create a Positive Work Environment for Continued Career Success

  • Know how to use awareness of emotions to manage your relationships with colleagues
  • Using emotional intelligence to help create a powerful and positive work environment that allows everyone to succeed
  • How E.I. can be used to motivate and inspire
  • Use E.I. to be flexible and more easily adapt to change
  • Using E.I. to analyze problems from more than one perspective in order to find the best solution
  • Know how to use E.I. to influence and build consensus
  • Know how to manage emotions in decision making - when to consider your head and when to consider your heart
  • Use emotional intelligence to interact with your team and enhance group dynamics

Using Emotional Intelligence in Times of Conflict and Other Difficult Situations

  • 5 ways to control your emotions when you feel like you're on the verge of losing it
  • 8 foolproof stress-busters that will help you remain calm, cool, and collected all the time
  • How to walk the tightrope between empathizing with someone's emotional state and contributing to their problem
  • Knowing exactly what questions to ask to instantly get to the root of a messy situation
  • Tough and emotional situations that many people trip over when trying to work with others

Who Should Attend

Business Professionals

Additional Information

Training Provider: National Seminars Group

Course Topics: Business Skills Training > Interpersonal Skills

Training Course Summary: The Key to Working More Effectively With All Types of People


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Live Seminar Dates/Locations

DEC 13    IN AUSTIN, TX
DEC 14    IN SAN ANTONIO, TX
DEC 17    IN OVERLAND PARK, KS
DEC 18    IN ST CLOUD, MN
DEC 19    IN BLOOMINGTON, MN
JAN 11, 2019    IN HONOLULU, HI
JAN 14, 2019    IN ALBANY, NY
JAN 15, 2019    IN CROMWELL, CT
JAN 16, 2019    IN NEW YORK CITY, NY
JAN 17, 2019    IN MELVILLE, NY
JAN 18, 2019    IN JACKSONVILLE, FL
JAN 22, 2019    IN EL PASO, TX
JAN 23, 2019    IN CHANDLER, AZ
JAN 24, 2019    IN PHOENIX, AZ
JAN 25, 2019    IN SAN DIEGO, CA
JAN 28, 2019    IN LEWISTON, ID
JAN 28, 2019    IN GRAND RAPIDS, MI
JAN 29, 2019    IN EAST LANSING, MI
JAN 30, 2019    IN MASON CITY, IA
JAN 30, 2019    IN FARMINGTON HILLS, MI
JAN 31, 2019    IN DUBUQUE, IA
JAN 31, 2019    IN TOLEDO, OH
FEB 1, 2019    IN INDEPENDENCE, OH
FEB 1, 2019    IN BURLINGTON, IA
FEB 4, 2019    IN CHEYENNE, WY
FEB 5, 2019    IN SALT LAKE CITY, UT
FEB 6, 2019    IN IDAHO FALLS, ID
FEB 11, 2019    IN SPENCER, IA
FEB 12, 2019    IN SIOUX CITY, IA
FEB 25, 2019    IN MANSFIELD, OH
FEB 26, 2019    IN COLUMBUS, OH
FEB 27, 2019    IN CHILLICOTHE, OH
FEB 28, 2019    IN CINCINNATI, OH
MAR 1, 2019    IN DAYTON, OH
MAR 11, 2019    IN ERIE, PA
MAR 12, 2019    IN FREDERICK, MD
MAR 13, 2019    IN CUMBERLAND, MD
MAR 14, 2019    IN STAUNTON, VA
MAR 15, 2019    IN LYNCHBURG, VA
MAR 18, 2019    IN BLOOMINGTON, IL
MAR 19, 2019    IN WASHINGTON, DC
MAR 19, 2019    IN URBANA, IL
MAR 20, 2019    IN LAFAYETTE, IN
MAR 20, 2019    IN BALTIMORE, MD
MAR 21, 2019    IN HARRISBURG, PA
MAR 21, 2019    IN COLUMBUS, IN
MAR 22, 2019    IN ALLENTOWN, PA
MAR 22, 2019    IN EVANSVILLE, IN
MAR 25, 2019    IN SOUTH BEND, IN
MAR 26, 2019    IN KING OF PRUSSIA, PA
APR 1, 2019    IN SAN JOSE, CA
APR 3, 2019    IN CONCORD, CA
APR 4, 2019    IN SACRAMENTO, CA
APR 8, 2019    IN HELENA, MT
APR 8, 2019    IN SAN BERNARDINO, CA
APR 9, 2019    IN ONTARIO, CA
APR 10, 2019    IN BILLINGS, MT
APR 12, 2019    IN VENTURA, CA
APR 17, 2019    IN ANAHEIM, CA
APR 18, 2019    IN BURBANK, CA
APR 24, 2019    IN FRESNO, CA
APR 25, 2019    IN MODESTO, CA
APR 30, 2019    IN SUNNYVALE, CA