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Developing Emotional Intelligence

presented by Job Design Concepts, Inc
View the Job Design Concepts, Inc Profile and Course Listings

Bring a trainer to your location to deliver this class for groups of 10 or more.

Summary

Improve personal resilience and performance by learning to be more conscious of our emotions, and more skillful in applying the appropriate emotion at the appropriate time

Workshop Description/Agenda

A key challenge for most people in organizations is to be increasingly more skilful and intentional with the application of their emotional intelligence.  We need to be able to respond to our pressures in such a way that is effective, rather than destructive or performance limiting.

The primary goal of learning about our emotional intelligence is to improve personal resilience and performance by learning to be more conscious of our emotions, and more skilful in applying the appropriate emotion at the appropriate time.

Emotional intelligence (EI) encompasses the personal, emotional, and social abilities and skills which allow us to succeed in coping with environmental demands and pressures. Understanding your EI will help you identify your strengths as well as areas for potential growth to enhance your personal performance. 

Objectives

  • This workshop will provide workshop participants with the following:
  • an understanding of emotional intelligence
  • an awareness of the importance of developing your emotional intelligence
  • an understanding of the connection between behaviour, emotions and performance
  • strategies for developing your emotional intelligence to achieve personal and business success

Outline

  • Defining Leadership And How Emotions Play A Part.
  • Understanding Emotional Intelligence
  • The Affect Of EI On Performance
  • Learning To Observe Your Emotions
  • Responding To Difficult Situations
  • 5 EQ Categories
  • 15 Competencies
  • Applying Emotional Intelligence At Work
  • EI Development Plan
  • ABCDE Technique
  • Implementing Change
  • Ongoing Developmental Plan

Format

  • Instructor presentation
  • Full-group discussion
  • Small-group interaction
  • Individual exercises
  • Practice exercises

Value Added Option:

Participants at each training workshop are encouraged to send an email within three months following the workshop and expect a personal reply to assist with their learning experience.

Time: 9:00 am to 4:00 pm
Location: Madison Centre, 4950 Yonge Street, Toronto
Fee: $399.00 (5% discount for groups of 3 or more)

Who Should Attend

Anyone who must be able to respond to pressures in such a way that is effective, rather than destructive or performance limiting

Additional Information

Training Provider: Job Design Concepts, Inc

Course Topics: Business Skills Training > Interpersonal Skills

Training Course Summary: Improve personal resilience and performance by learning to be more conscious of our emotions, and more skillful in applying the appropriate emotion at the appropriate time


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Live Seminar Dates/Locations

NOV 8    IN TORONTO, ON