Need Help? Call us at (806) 410-3373 Visit our Facebook Page Follow us on Twitter Subscribe to our RSS Feeds

Communicating with Tact Professionalism and Diplomacy

presented by National Seminars Group
View the National Seminars Group Profile and Course Listings

Bring a trainer to your location to deliver this class for groups of 10 or more.

Summary

Learn the secrets to being seen as a polished, influential professional who garners respect and builds positive relationships with ease

Workshop Description/Agenda

People judge you by how you communicate. Learn the secrets to coming across as positive, credible, friendly, and professional ... and watch your results soar!

It’s a fact: The ability to communicate effectively can make or break your career. Don’t believe it? Consider this staggering statistic from a survey of U.S. businesses: "Inability to communicate" and "poor communication skills" were listed as the top reasons for employees not succeeding on the job.

That probably comes as no surprise to you, because as a professional today you’ve seen time and again how people who have first-rate communication skills go farther faster in their organizations than those who don’t. But contrary to popular belief, the ability to communicate with finesse and diplomacy isn’t a gift that some are born with and the rest of us lack. It’s a skill that can be learned and mastered, just like any other skill.

This training offers the easiest, most effective way to build essential communication skills
In today’s highly competitive business environment, effective, diplomatic communication is a skill that must be mastered if you intend to get ahead and stay there. How to Communicate With Tact, Professionalism, and Diplomacy is a powerful workshop that combines all facets of on-the-job interpersonal communication — from speaking to writing to listening to presenting — and shows you step-by-step how to master them.

This intensive day of communication training boils down tons of information into "the most important of the most important" so you learn the powerful techniques, tools, and strategies that will make the most significant impact on your effectiveness.

For example, you’ll learn ...

  • Expert techniques for exerting influence on the actions and attitudes of others
  • How-to’s for communicating diplomatically in a variety of tough situations
  • Strategies for opening the lines of communication to end energy-draining feuding and infighting in your department
  • Presentation skills that will make you a standout in meetings
  • How to make sure your e-mails and reports get better results

Stop learning the hard way through trial and error!
The truth is that most of us haven’t had the opportunity to learn the essential communication skills taught in this comprehensive workshop. Instead, we stumble along doing the best we can and sooner or later, we open mouth, insert foot!

You’ve been there, right? Whether you spoke too soon and said something you didn’t mean to, communicated bad news in a way that caused morale to plummet, or found yourself blindsided by a question in a meeting, you’ve undoubtedly been in situations where you said the wrong thing and regretted it later.

We all have. And it’s only because you didn’t have the communication skills you needed to handle the situation more diplomatically. As a result, your work relationships may have suffered in the past, coworkers may have formed grudges against you, and your projects missed deadlines because your people couldn’t get along.

Become a highly respected, highly influential, highly successful communicator!
Attend this intensive communication workshop and you can say good-bye to misunderstandings and miscommunication once and for all! Imagine how great it will feel — and how your career will benefit — when you suddenly have the ability to get your point across powerfully but diplomatically, when you’re understood every time you speak, when you’re respected by colleagues for your communication savvy.

Whether you’re a manager, supervisor, sales rep, attorney, technician, or HR professional, the degree of career success you enjoy is virtually dictated by your skills in communicating with others on the job. How to Communicate With Tact, Professionalism, and Diplomacy is guaranteed to help you communicate more powerfully, more diplomatically, and more effectively with every encounter.

What You'll Learn

  1. Say good-bye to misunderstandings and miscommunications that have crippled past working relationships.
  2. Diplomatically handle tough situations and difficult people by knowing exactly "what to say when."
  3. Shine in meetings by presenting your ideas powerfully and confidently.
  4. Deal effectively — and quickly — with those who challenge or put you down in front of others.
  5. Never again find yourself wishing you could take back a statement that just flew out of your mouth.
  6. Convey the exact message you intend to communicate through e-mail, voice mail, and fax.
  7. Stop the resend, redo, and rework cycle with practical how-to’s that prevent miscommunication.
  8. Establish immediate rapport with coworkers, clients, or other professionals you meet.
  9. Avoid words and phrases that rob your message of its credibility and brand you as a "lightweight."
  10. Deliver bad news, "nos," and "sorrys" with tact.
  11. Give criticism in a way that promotes positive behavior change instead of creating resentment or anger.
  12. Smooth over hard feelings and prevent grudges from being

Who Should Attend

All professionals in the workplace

Additional Information

Training Provider: National Seminars Group

Course Topics: Business Skills Training > Basic Communication Skills

Training Course Summary: Learn the secrets to being seen as a polished, influential professional who garners respect and builds positive relationships with ease


Find Similar Training Find Similar Training
Email This Training's Information Email This Page

Live Seminar Dates/Locations

SEP 22    IN OVERLAND PARK, KS
SEP 25    IN CHILLICOTHE, MO
SEP 25    IN CONCORD, NH
SEP 26    IN NORTH HAVEN, CT
SEP 26    IN SPRINGFIELD, MO
SEP 27    IN HARTFORD, CT
SEP 28    IN LYNCHBURG, VA
SEP 29    IN NASHVILLE, TN
OCT 2    IN ST CLOUD, MN
OCT 2    IN GREENSBORO, NC
OCT 3    IN BLOOMINGTON, MN
OCT 4    IN ROCHESTER, MN
OCT 5    IN LA CROSSE, WI
OCT 6    IN EAU CLAIRE, WI
OCT 16    IN BLOOMINGTON, IL
OCT 17    IN CHAMPAIGN, IL
OCT 18    IN OAKBROOK TERRACE, IL
OCT 19    IN BROOKFIELD, WI
OCT 23    IN FAYETTEVILLE, AR
OCT 23    IN WAUSAU, WI
OCT 23    IN MIAMI, FL
OCT 24    IN GREEN BAY, WI
OCT 24    IN WEST PALM BEACH, FL
OCT 24    IN LITTLE ROCK, AR
OCT 25    IN APPLETON, WI
OCT 25    IN MELBOURNE, FL
OCT 26    IN MADISON, WI
OCT 27    IN RACINE, WI
OCT 27    IN SAN JUAN, PR
OCT 30    IN DULUTH, MN
OCT 30    IN BAY CITY, MI
OCT 31    IN BLOOMINGTON, MN
OCT 31    IN FARMINGTON HILLS, MI
NOV 1    IN ANN ARBOR, MI
NOV 2    IN JACKSON, MI
NOV 3    IN FREEHOLD, NJ
NOV 3    IN SOUTH BEND, IN
NOV 6    IN OAKLAND, CA
NOV 7    IN SAN FRANCISCO, CA
NOV 8    IN FRESNO, CA
NOV 13    IN INDEPENDENCE, OH
NOV 14    IN CANTON, OH
NOV 15    IN AKRON, OH
NOV 27    IN COLUMBUS, IN
NOV 28    IN MCALLEN, TX
NOV 28    IN BLOOMINGTON, IN
NOV 29    IN TERRE HAUTE, IN
NOV 29    IN CORPUS CHRISTI, TX
NOV 30    IN LAFAYETTE, IN
NOV 30    IN AUSTIN, TX
DEC 1    IN FT WAYNE, IN
DEC 4    IN TROY, MI
DEC 5    IN EAST LANSING, MI
DEC 6    IN KALAMAZOO, MI
DEC 7    IN GRAND RAPIDS, MI
DEC 11    IN MEMPHIS, TN
DEC 12    IN MODESTO, CA
DEC 12    IN JACKSON, TN
DEC 13    IN CONCORD, CA
DEC 13    IN HUNTSVILLE, AL
DEC 14    IN BIRMINGHAM, AL
DEC 14    IN SAN DIEGO, CA
DEC 15    IN HONOLULU, HI
DEC 15    IN MOBILE, AL
DEC 18    IN LOUISVILLE, KY
DEC 19    IN LEXINGTON, KY
DEC 20    IN OKLAHOMA CITY, OK
DEC 20    IN CINCINNATI, OH
JAN 10, 2018    IN MONTEREY, CA
JAN 10, 2018    IN HOUSTON, TX
JAN 10, 2018    IN ANDOVER, MA
JAN 11, 2018    IN BRAINTREE, MA
JAN 11, 2018    IN ARLINGTON, TX
JAN 11, 2018    IN TUCSON, AZ
JAN 12, 2018    IN CHANDLER, AZ
JAN 12, 2018    IN DALLAS, TX
JAN 12, 2018    IN LOS ANGELES, CA
JAN 12, 2018    IN BOSTON, MA
JAN 16, 2018    IN CASPER, WY
JAN 16, 2018    IN BURBANK, CA
JAN 17, 2018    IN PASADENA, CA
JAN 17, 2018    IN CHEYENNE, WY
JAN 18, 2018    IN ANAHEIM, CA
JAN 19, 2018    IN LONG BEACH, CA