Communicating with Tact Professionalism and Diplomacy
presented by National Seminars Group
Summary
Learn the secrets to being seen as a polished, influential professional who garners respect and builds positive relationships with ease
Workshop Description/Agenda
People judge you by how you communicate. Learn the secrets to coming
across as positive, credible, friendly, and professional ... and watch your
results soar!
It’s a fact: The ability to communicate effectively can make or break your
career. Don’t believe it? Consider this staggering statistic from a survey of
U.S. businesses: "Inability to communicate" and "poor communication skills"
were listed as the top reasons for employees not succeeding on the job.
That probably comes as no surprise to you, because as a professional today
you’ve seen time and again how people who have first-rate communication skills
go farther faster in their organizations than those who don’t. But contrary to
popular belief, the ability to communicate with finesse and diplomacy isn’t a
gift that some are born with and the rest of us lack. It’s a skill that can be
learned and mastered, just like any other skill.
This training offers the easiest, most effective way to build essential
communication skills
In today’s highly competitive business environment, effective, diplomatic
communication is a skill that must be mastered if you intend to get ahead and
stay there. How to Communicate With Tact, Professionalism, and Diplomacy
is a powerful workshop that combines all facets of on-the-job interpersonal
communication — from speaking to writing to listening to presenting — and
shows you step-by-step how to master them.
This intensive day of communication training boils down tons of information
into "the most important of the most important" so you learn the powerful
techniques, tools, and strategies that will make the most significant impact on
your effectiveness.
For example, you’ll learn ...
- Expert techniques for exerting influence on the actions and attitudes of
others
- How-to’s for communicating diplomatically in a variety of tough
situations
- Strategies for opening the lines of communication to end energy-draining
feuding and infighting in your department
- Presentation skills that will make you a standout in meetings
- How to make sure your e-mails and reports get better results
Stop learning the hard way through trial and error!
The truth is that most of us haven’t had the opportunity to learn the
essential communication skills taught in this comprehensive workshop. Instead,
we stumble along doing the best we can and sooner or later, we open mouth,
insert foot!
You’ve been there, right? Whether you spoke too soon and said something you
didn’t mean to, communicated bad news in a way that caused morale to plummet,
or found yourself blindsided by a question in a meeting, you’ve undoubtedly
been in situations where you said the wrong thing and regretted it later.
We all have. And it’s only because you didn’t have the communication
skills you needed to handle the situation more diplomatically. As a result, your
work relationships may have suffered in the past, coworkers may have formed
grudges against you, and your projects missed deadlines because your people
couldn’t get along.
Become a highly respected, highly influential, highly successful
communicator!
Attend this intensive communication workshop and you can say good-bye to
misunderstandings and miscommunication once and for all! Imagine how great it
will feel — and how your career will benefit — when you suddenly have the
ability to get your point across powerfully but diplomatically, when you’re
understood every time you speak, when you’re respected by colleagues for your
communication savvy.
Whether you’re a manager, supervisor, sales rep, attorney, technician, or
HR professional, the degree of career success you enjoy is virtually dictated by
your skills in communicating with others on the job. How to Communicate
With Tact, Professionalism, and Diplomacy is guaranteed to help you
communicate more powerfully, more diplomatically, and more effectively with
every encounter.
What You'll Learn
- Say good-bye to misunderstandings and miscommunications that have
crippled past working relationships.
- Diplomatically handle tough situations and difficult people by knowing
exactly "what to say when."
- Shine in meetings by presenting your ideas powerfully and confidently.
- Deal effectively — and quickly — with those who challenge or put you
down in front of others.
- Never again find yourself wishing you could take back a statement that
just flew out of your mouth.
- Convey the exact message you intend to communicate through e-mail, voice
mail, and fax.
- Stop the resend, redo, and rework cycle with practical how-to’s that
prevent miscommunication.
- Establish immediate rapport with coworkers, clients, or other
professionals you meet.
- Avoid words and phrases that rob your message of its credibility and
brand you as a "lightweight."
- Deliver bad news, "nos," and "sorrys" with tact.
- Give criticism in a way that promotes positive behavior change instead
of creating resentment or anger.
- Smooth over hard feelings and prevent grudges from being
Who Should Attend
All professionals in the workplace
Additional Information
Training Provider: National Seminars Group
Course Topics: Business Skills Training >
Basic Communication Skills
Training Course Summary: Learn the secrets to being seen as a polished, influential professional who garners respect and builds positive relationships with ease
DEC 13
IN BIRMINGHAM, AL
DEC 13
IN PHOENIX, AZ
DEC 14
IN FLAGSTAFF, AZ
DEC 14
IN JACKSON, TN
DEC 17
IN CAPE GIRARDEAU, MO
JAN 9, 2019
IN RIVERSIDE, CA
JAN 10, 2019
IN CASPER, WY
JAN 11, 2019
IN CHEYENNE, WY
JAN 14, 2019
IN LANCASTER, CA
JAN 14, 2019
IN AMARILLO, TX
JAN 14, 2019
IN KINGSTON, NY
JAN 15, 2019
IN DALLAS, TX
JAN 15, 2019
IN PASADENA, CA
JAN 15, 2019
IN TARRYTOWN, NY
JAN 16, 2019
IN BRAINTREE, MA
JAN 16, 2019
IN ANAHEIM, CA
JAN 16, 2019
IN ARLINGTON, TX
JAN 16, 2019
IN CHANDLER, AZ
JAN 17, 2019
IN BEAUMONT, TX
JAN 17, 2019
IN LONG BEACH, CA
JAN 17, 2019
IN ANDOVER, MA
JAN 18, 2019
IN SANTA MONICA, CA
JAN 18, 2019
IN HOUSTON, TX
JAN 18, 2019
IN BOSTON, MA
JAN 18, 2019
IN RAPID CITY, SD
JAN 23, 2019
IN BURBANK, CA
JAN 24, 2019
IN LOS ANGELES, CA
JAN 25, 2019
IN MONTEREY, CA
JAN 28, 2019
IN OLYMPIA, WA
JAN 28, 2019
IN KLAMATH FALLS, OR
JAN 28, 2019
IN FARMINGTON, NM
JAN 29, 2019
IN EVERETT, WA
JAN 29, 2019
IN MEDFORD, OR
JAN 30, 2019
IN EUGENE, OR
JAN 30, 2019
IN PHOENIX, AZ
JAN 30, 2019
IN PENSACOLA, FL
JAN 30, 2019
IN SEATTLE, WA
JAN 31, 2019
IN DANVERS, MA
JAN 31, 2019
IN VENTURA, CA
JAN 31, 2019
IN COLUMBUS, OH
JAN 31, 2019
IN GULFPORT, MS
JAN 31, 2019
IN LAS VEGAS, NV
JAN 31, 2019
IN SALEM, OR
FEB 1, 2019
IN RENO, NV
FEB 1, 2019
IN PORTLAND, OR
FEB 1, 2019
IN INDIANAPOLIS, IN
FEB 1, 2019
IN SAN LUIS OBISPO, CA
FEB 4, 2019
IN SPOKANE, WA
FEB 5, 2019
IN KENNEWICK, WA
FEB 6, 2019
IN YAKIMA, WA
FEB 7, 2019
IN WENATCHEE, WA
FEB 7, 2019
IN HOUSTON, TX
FEB 8, 2019
IN ARLINGTON, VA
FEB 8, 2019
IN COLORADO SPRINGS, CO
FEB 8, 2019
IN TACOMA, WA
FEB 21, 2019
IN TERRE HAUTE, IN
FEB 22, 2019
IN EVANSVILLE, IN
FEB 25, 2019
IN BAKERSFIELD, CA
FEB 26, 2019
IN TORRANCE, CA
FEB 27, 2019
IN IRVINE, CA
FEB 28, 2019
IN PALM SPRINGS, CA
MAR 1, 2019
IN ONTARIO, CA
MAR 4, 2019
IN MERRILLVILLE, IN
MAR 5, 2019
IN OAK BROOK, IL
MAR 6, 2019
IN CHICAGO, IL
MAR 6, 2019
IN MORRISTOWN, NJ
MAR 7, 2019
IN NAPERVILLE, IL
MAR 7, 2019
IN FARGO, ND
MAR 7, 2019
IN NASHVILLE, TN
MAR 8, 2019
IN SPRINGFIELD, IL
MAR 8, 2019
IN BISMARCK, ND
MAR 8, 2019
IN HERNDON, VA
MAR 11, 2019
IN PORTSMOUTH, NH
MAR 11, 2019
IN FAIRBANKS, AK
MAR 12, 2019
IN ANCHORAGE, AK
MAR 12, 2019
IN MANCHESTER, NH
MAR 13, 2019
IN ATLANTA, GA
MAR 13, 2019
IN WEST LEBANON, NH
MAR 14, 2019
IN RUTLAND, VT
MAR 15, 2019
IN SACRAMENTO, CA
MAR 15, 2019
IN BURLINGTON, VT
MAR 20, 2019
IN MELVILLE, NY
MAR 21, 2019
IN OGDEN, UT
MAR 22, 2019
IN GRAND JUNCTION, CO
MAR 22, 2019
IN EDISON, NJ
MAR 22, 2019
IN SALT LAKE CITY, UT
MAR 25, 2019
IN LAS CRUCES, NM
APR 1, 2019
IN SACRAMENTO, CA
APR 3, 2019
IN FITCHBURG, MA
APR 4, 2019
IN TUPELO, MS
APR 4, 2019
IN WORCESTER, MA
APR 5, 2019
IN JACKSON, MS
APR 5, 2019
IN NATICK, MA
APR 8, 2019
IN KING OF PRUSSIA, PA
APR 10, 2019
IN ATLANTA, GA
APR 10, 2019
IN DENVER, CO
APR 11, 2019
IN LAKELAND, FL
APR 12, 2019
IN NEW YORK CITY, NY
APR 15, 2019
IN IDAHO FALLS, ID
APR 16, 2019
IN POCATELLO, ID
APR 17, 2019
IN TWIN FALLS, ID
APR 18, 2019
IN BOISE, ID
APR 24, 2019
IN PROVIDENCE, RI
APR 26, 2019
IN TAUNTON, MA
|