Need Help? Call us at (281) 541-2807 Visit our Facebook Page Follow us on Twitter Subscribe to our RSS Feeds

Breaking Bad Communication Habits

presented by National Seminars Group
View the National Seminars Group Profile and Course Listings

Bring a trainer to your location to deliver this class for groups of 10 or more.

Summary

Don't let communication blunders and a lack of clarity hurt your career.

Workshop Description/Agenda

Communication can make or break your career!

Believe it or not, you’re making a ton of communication mistakes right now. You can’t afford to stay stuck in a rut, making the same communication mistakes over and over again. And that’s exactly why you can’t miss Breaking Bad Communication Habits.

This one-day course is jam-packed with the strategies you need to identify and eliminate ingrained bad habits and start communicating more effectively right away!

Has confusion or a lack of clarity ever put you in a bind? Stop these problems before they start. Have you ever found yourself having to go back again and again to clarify instructions? Or found that despite your best efforts people just don’t seem to understand what you’re driving at? You’re not alone.

That’s why we developed Breaking Bad Communication Habits. You’ll learn to avoid common blunders like:

  • Using negative or passive language
  • The pitfalls of vague or unclear language
  • Passive-aggression and other problems with tone
  • And much, much more!

You Can’t Afford Not to Attend This Seminar!

It’s a fact: Your bad communication habits are causing unnecessary stress and confusion in your life. Even if you consider yourself a good communicator, you’re probably committing some cardinal sins without even realizing it. And that’s why you need Breaking Bad Communication Habits. Sign up for this course right now – you can’t afford not to!


Workshop Agenda

The Basics of Good Communication

  • What is good communication? Why is it important?
  • What makes a good communicator – shared traits among successful communicators
  • Presenting a professional image in all your communications
  • The importance of two-way dialogue and feedback
  • Projecting confidence and assertiveness in all of your communications

Communication Mistakes Everyone Makes and How to Avoid Them

  • The difference between just sending your message and communicating
  • Credibility killers and how to avoid them
  • Getting past the need to be right and avoiding passive-aggressiveness
  • Neglecting common courtesy: how “please” and “thank you” can make a world of difference
  • Chronic negativity and how to overcome it

Listening: An Often Overlooked Aspect of Communication

  • Why you’re an inefficient listener – you’re not hearing as much as you think you are
  • Active listening techniques to ensure you’re hearing what is actually being said
  • Questions: what to ask to clarify an unclear message
  • How to avoid spacing out when discussing uninteresting topics
  • Identifying supporting elements and anticipating points and objections: real strategies to make you a better listener

Communication Clarity Killers

  • Vague or unclear language – simple errors that can lead to huge headaches
  • The dangers of using negative or passive language
  • Failing to take your intended recipient’s perspective and point of view into consideration – a surefire recipe for misunderstanding
  • Beating around the bush – strategies to help you deliver negative or unpopular messages with clarity

Email Communication: Sending the Right Message

  • The secrets of successful email communication
  • Tone in email messages – how to make sure you’re not being misinterpreted
  • Subject lines are headlines: writing effective headers to grab and inform the reader
  • Specifying the desired response: providing clarity to avoid questions later
  • Formatting your email so that important points stand out

Nonverbal Communication

  • Body language and its impact on your message
  • Five common nonverbal mistakes everyone makes
  • Keeping your emotions in check, even when you’re close to losing control
  • Eye contact, posture, and other vital but often overlooked nonverbal communication elements
  • Why signals are often misread and how to avoid misinterpretation

Who Should Attend

Everyone who wants to improve his/her workplace communication skills

Additional Information

Training Provider: National Seminars Group

Course Topics: Business Skills Training > Basic Communication Skills

Training Course Summary: Don't let communication blunders and a lack of clarity hurt your career.


Find Similar Training Find Similar Training
Email This Training's Information Email This Page

Live Seminar Dates/Locations

APR 26    IN DANVERS, MA
APR 29    IN MONTEREY, CA
APR 30    IN SAN LUIS OBISPO, CA
APR 30    IN DULUTH, MN
MAY 1    IN VENTURA, CA
MAY 1    IN ST CLOUD, MN
MAY 2    IN BLOOMINGTON, MN
MAY 2    IN SANTA MONICA, CA
MAY 3    IN MANKATO, MN
MAY 7    IN BURBANK, CA
MAY 8    IN FREEHOLD, NJ
MAY 8    IN LANCASTER, CA
MAY 9    IN SADDLE BROOK, NJ
MAY 9    IN PASADENA, CA
MAY 10    IN ONTARIO, CA
MAY 13    IN APPLETON, WI
MAY 14    IN EAU CLAIRE, WI
MAY 14    IN JONESBORO, AR
MAY 15    IN LA CROSSE, WI
MAY 15    IN LITTLE ROCK, AR
MAY 16    IN FAYETTEVILLE, AR
MAY 20    IN FRESNO, CA
MAY 28    IN FARGO, ND
MAY 28    IN HONOLULU, HI
MAY 29    IN BISMARCK, ND
MAY 29    IN LONG BEACH, CA
MAY 29    IN AUSTIN, TX
MAY 30    IN COLLEGE STATION, TX
MAY 30    IN ANAHEIM, CA
MAY 30    IN SIOUX FALLS, SD
MAY 31    IN RAPID CITY, SD
JUN 4    IN WAUSAU, WI
JUN 5    IN GREEN BAY, WI
JUN 6    IN MADISON, WI
JUN 6    IN LOUISVILLE, KY
JUN 7    IN ROCKFORD, IL
JUN 10    IN DUBUQUE, IA
JUN 10    IN BLOOMINGTON, IN
JUN 11    IN MERRILLVILLE, IN
JUN 11    IN CEDAR RAPIDS, IA
JUN 12    IN DES MOINES, IA
JUN 12    IN ARLINGTON HEIGHTS, IL
JUN 13    IN CHICAGO, IL
JUN 13    IN OMAHA, NE
JUN 14    IN OAK BROOK, IL
JUN 14    IN LINCOLN, NE
JUN 17    IN BAY CITY, MI
JUN 18    IN JACKSON, MI
JUN 19    IN ANN ARBOR, MI
JUN 24    IN BURLINGTON, VT
JUN 25    IN RUTLAND, VT
JUN 26    IN GRAND RAPIDS, MI
JUN 27    IN EAST LANSING, MI
JUL 8    IN PEORIA, IL
JUL 9    IN BLOOMINGTON, IL
JUL 10    IN OAKBROOK TERRACE, IL
JUL 11    IN KALAMAZOO, MI
JUL 12    IN TROY, MI
JUL 17    IN PALM SPRINGS, CA
JUL 22    IN INDEPENDENCE, OH
JUL 22    IN SEATTLE, WA
JUL 23    IN TACOMA, WA
JUL 23    IN COLUMBUS, OH
JUL 24    IN WENATCHEE, WA
JUL 24    IN CINCINNATI, OH
JUL 25    IN CANTON, OH
JUL 26    IN AKRON, OH
JUL 26    IN WEST LEBANON, NH
AUG 2    IN CHICO, CA
AUG 5    IN DENVER, CO
AUG 6    IN FT COLLINS, CO
AUG 6    IN BAKERSFIELD, CA
AUG 7    IN BOULDER, CO
AUG 8    IN GOLDEN, CO
AUG 9    IN COLORADO SPRINGS, CO
AUG 12    IN PHOENIX, AZ
AUG 13    IN CHANDLER, AZ
AUG 14    IN TUCSON, AZ
AUG 19    IN GRAND ISLAND, NE
AUG 19    IN SAN JOSE, CA
AUG 20    IN SAN FRANCISCO, CA
AUG 21    IN DAYTON, OH
AUG 21    IN CONCORD, CA
AUG 22    IN LIMA, OH
AUG 22    IN SANTA ROSA, CA
AUG 23    IN SACRAMENTO, CA
AUG 23    IN TOLEDO, OH
SEP 3    IN CHATTANOOGA, TN
SEP 3    IN SPOKANE, WA
SEP 4    IN PASCO, WA
SEP 5    IN YAKIMA, WA
SEP 9    IN JOHNSON CITY, TN
SEP 11    IN LAFAYETTE, IN
SEP 12    IN BROOKFIELD, WI
SEP 13    IN INDIANAPOLIS, IN
SEP 16    IN JACKSON, TN
SEP 17    IN MEMPHIS, TN
SEP 19    IN ANCHORAGE, AK
SEP 20    IN FAIRBANKS, AK
SEP 30    IN MISSION, KS
OCT 2    IN BIRMINGHAM, AL