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The Supervisors Role as Trainer & Coach

presented by National Seminars Group
View the National Seminars Group Profile and Course Listings

Bring a trainer to your location to deliver this class for groups of 10 or more.

Summary

Learn how the right training and coaching from you can send your team's productivity through the roof!

Workshop Description/Agenda

Training and coaching are some of the most important roles you perform as a supervisor.

Superior knowledge and experience don’t always translate into the ability to teach others. And though the role of trainer is one of the most important duties you fill as a supervisor, there’s a good chance you’ve never had any training in it. It’s perfectly normal – despite being a crucial part of your job, a manager’s role as teacher is often overlooked.

And that’s exactly why you need The Supervisor’s Role as Trainer & Coach. This fun and informative one-day seminar is jam-packed with proven strategies and expert techniques to help you train your staff more effectively, improving their efficiency and making you a better overall manager.

Get the most out of your staff with expert training strategies.

People learn in different ways – what works for some will have no effect at all on others. And that creates a problem for you when it comes to training them. But you’ve got a ton of great experience to share – it would be a shame not to utilize that knowledge. That’s where The Supervisor’s Role as Trainer & Coach comes in. Sign up for this training and you’ll learn how to:

  • Make on-the-job training super effective
  • Know when training is the answer and when it is not
  • Follow up with employees to make sure new knowledge is being applied
  • And more!

Effective training + good coaching = a more effective staff

It’s a simple formula: A well-educated staff is a good staff. And the key to a well-educated staff is good training and coaching from management. But too often good supervisors overlook this vital part of their job and leave their staff to their own devices, struggling to learn through trial and error. Not only is this a huge time-waster, but it also doesn’t allow you to transfer knowledge you’ve gained through experience.

And that’s exactly why you can’t afford to miss The Supervisor’s Role as Trainer & Coach. This fun and entertaining one-day seminar will give you the strategies you need to share your knowledge and experience with your staff, making them more effective right away. Don’t wait, sign up now!


What You'll Learn

  • Identify what type of training an employee needs
  • Prepare yourself to be a great trainer – even if you’ve never trained before
  • Understand how different people learn and find the best teaching method for each one
  • Decide when you should train your staff and when it’s OK to delegate that responsibility
  • Foster a culture of learning to keep key personnel growing and improving
  • Identify and address areas that need improvement
  • And more!


Work Shop Agenda

The Supervisor’s Role as Teacher

  • The most common teaching mistakes most supervisors are making today!
  • Does your on-the-job training feel like discipline or helpful learning? How to recognize the difference
  • Have you been crystal clear or clear as mud? Top techniques for improving clarity
  • How do you know that your employees understand what you’ve taught them?
  • Training reinforcement: how much is too much? How little is too little?

The Fundamentals of Training

  • The role of training – how improved skills on your part lead to improved performance from your employees
  • Spotting areas of weakness in your staff – and how to design training to address it
  • Common barriers to learning and how to get around them
  • Different learning styles and how to adjust your training to each person
  • 4 motivation killers to avoid at all costs

Training and Coaching 101: Your Role as a Supervisor

  • Why coaching is more important than ever in today’s diverse workplace
  • The role training plays as both a management skill and a management style
  • Sharing your experiences: how your successes and mistakes benefit your team
  • When to handle the training and when to delegate it to someone else
  • Seamlessly integrating tutoring into your current management style

Providing Effective Feedback

  • The real purpose of feedback: helping your staff understand where they stand in relation to expected results
  • Getting your point across: sharing information and observations in a way that will get results
  • 5 strategies for criticizing in a constructive, rather than destructive, manner
  • How to gently criticize sensitive or easily discouraged team members

Engaging Your Staff – Keeping Them Interested and Motivated During Training

  • Building emotional connections between your employees and training opportunities
  • Finding personal motivators: 5 tips for engaging less than-enthusiastic employees
  • 3 tips for improving employee buy-in
  • Creating tangible and measurable rewards for training and coaching

Encouraging Continuing Learning and Skill Development

  • 3 ways to make sure your staff understands not just the how but the why of continuing education
  • How-tos for setting clear learning objectives
  • Measuring skill development in your staff
  • Encouraging an environment of continued learning and improvement

Dealing With Reluctant Learners

  • Expert strategies for overcoming reluctant learners
  • 4 ways to deal with a know-it-all
  • Redirecting the attention of participants who are daydreaming
  • How to establish and maintain control of a coaching session


Attendee Reviews

"Excellent content, the trainer was wonderful and used many examples we could understand."
L. Dorry

"The seminar was informative and gave me some good ideas on how to improve."
A. Bediako

"The trainer was knowledgeable and interesting, really kept my attention."
M. Brown

"It was a great thought-provoking session with tons of good information."
A. Houdt

"I loved how we dug deeper, rather than just learning the basics, so we could identify WHY we haven’t been successful doing what we currently do."
T. Ablans

 

Who Should Attend

Managers, Supervisors, and Leaders

Additional Information

Training Provider: National Seminars Group

Course Topics: Business Skills Training > Coaching/Mentoring/Counseling

Training Course Summary: Learn how the right training and coaching from you can send your team's productivity through the roof!


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Live Seminar Dates/Locations

MAY 31    IN MEMPHIS, TN
JUN 1    IN NASHVILLE, TN
JUN 4    IN EL PASO, TX
JUN 5    IN ALBUQUERQUE, NM
JUN 6    IN PHOENIX, AZ
JUN 7    IN OAKLAND, CA
JUN 8    IN SAN JOSE, CA
JUN 18    IN SAN DIEGO, CA
JUN 19    IN ANAHEIM, CA
JUN 20    IN ONTARIO, CA
JUN 21    IN PASADENA, CA
JUN 22    IN LONG BEACH, CA
JUN 22    IN ANCHORAGE, AK
JUN 25    IN BIRMINGHAM, AL
JUN 26    IN CHATTANOOGA, TN
JUL 9    IN SPRINGFIELD, MA
JUL 10    IN ANDOVER, MA
JUL 11    IN BRAINTREE, MA
JUL 12    IN PROVIDENCE, RI
JUL 13    IN GLENS FALLS, NY
JUL 13    IN CONCORD, CA
JUL 23    IN BURLINGTON, VT
JUL 24    IN WORCESTER, MA
JUL 25    IN WEST LEBANON, NH
JUL 26    IN MANCHESTER, NH
JUL 27    IN BANGOR, ME
JUL 30    IN DULUTH, MN
JUL 31    IN ST PAUL, MN
AUG 1    IN BLOOMINGTON, MN
AUG 2    IN OVERLAND PARK, KS
AUG 13    IN TAMPA, FL
AUG 14    IN ORLANDO, FL
AUG 15    IN JACKSONVILLE, FL
AUG 20    IN IDAHO FALLS, ID
AUG 20    IN PARSIPPANY, NJ
AUG 21    IN EDISON, NJ
AUG 21    IN BOISE, ID
AUG 22    IN FREEHOLD, NJ
AUG 23    IN ATLANTIC CITY, NJ
AUG 24    IN CHERRY HILL, NJ
AUG 27    IN CROMWELL, CT
AUG 28    IN NEW YORK CITY, NY
AUG 29    IN HAUPPAUGE, NY
SEP 10    IN KING OF PRUSSIA, PA
SEP 11    IN FREDERICK, MD
SEP 12    IN WASHINGTON, DC
SEP 13    IN COLLEGE PARK, MD
SEP 14    IN BALTIMORE, MD
SEP 26    IN FREDERICKSBURG, VA
SEP 27    IN FAIRFAX, VA
SEP 28    IN CHESAPEAKE, VA
SEP 28    IN INDIANAPOLIS, IN
OCT 16    IN ALBANY, NY
OCT 18    IN HARRISBURG, PA
OCT 19    IN RICHMOND, VA
OCT 26    IN MISSOULA, MT
OCT 29    IN WILMINGTON, DE
NOV 1    IN ASHEVILLE, NC