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Managing Stress and Emotions In The Workplace

presented by Canadian Management Centre (CMC)
View the Canadian Management Centre (CMC) Profile and Course Listings

Summary

Don’t let stress take over! Remain calm, cool and collected in highly intense and difficult work environments.

Workshop Description/Agenda

The pressure of doing more with less resources and tighter timelines can be stressful. Learn how to increase personal and workplace productivity and feel more energized at the end of your day.

LEARNING OBJECTIVES

  • Consider how perceptions have a direct impact on your emotions and understand how to modify your perceptions
  • Analyze how hurt, loss, anxiety, anger, guilt and depression trigger emotional arousal and reactions
  • Make the connection between emotions and workplace stress
  • Practice hands-on techniques to keep from being “emotionally hijacked” at work
  • Practice using emotional feedback and practical intuition as a tool to be more perceptive
  • Apply “head level” and “heart level” information to make better quality decisions

COURSE BENEFITS

  • Discover how you can stay focused in the face of stress and frustration
  • Deal effectively with intimidating and explosive personalities
  • Create a positive workplace environment
  • Minimize risk due to ‘out of control’ employees

COURSE FEATURES

  • Self assessment for insight into individual behaviour and how you work with others
  • Structured case study(ies) to apply learning in groups
  • Hands-on activities engage participants in demonstrating skills

ACCREDITATION

RIBO Credits: Personal Skills 12 hours

Who Should Attend

Managers, supervisors and individuals who need to coach others and/or face emotional and stressful situations at work

Additional Information

Training Provider: Canadian Management Centre (CMC)

Course Topics: Business Skills Training > Time/Stress Management

Training Course Summary: Don’t let stress take over! Remain calm, cool and collected in highly intense and difficult work environments.


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