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Effective Questioning and Listening Techniques

presented by Lorman Education Services
View the Lorman Education Services Profile and Course Listings

Summary

Effective Questioning and Listening Techniques

Workshop Description/Agenda

Learning Objectives
Learning Objectives

Benefits
Become an effective communicator with these valuable skills in questioning and listening. Have you ever come out of a meeting with little to no idea what you were supposed to get out of it? Were you nodding off, thinking about lunch, or just not interested? Worse, have you ever facilitated a meeting and then had to answer the same questions over and over afterwards, even though you addressed them in the presentation? Were you or the subject boring, or was your audience just not getting it? Dont dread your next meeting This topic will teach you how to be an active listener when you are in the meeting and how to engage your audience when you lead the meeting.

Agenda
Hearing vs. Listening ï Accommodating Your Learning Style ï Active Listening ï Knowing What to Say, When How to Get Feedback ï The Two Worst Questions to Ask ï Leading Questions ï Answering Your Own Questions How to Give Takeaways ï Tactile ï Visual ï Last Word

Faculty
Melanie Hope with Hope Speaking LLC

Credits
ASAP PACE ,IAAP (Pending) ,Additional credit may be available upon request.

Who Should Attend

This live webinar is designed for administrative assistants, executive assistants, office administrators, secretaries, office managers and other administrative professionals.

Additional Information

Training Provider: Lorman Education Services

Course Topics: Administrative Professionals Training > Essentials

Training Course Summary: Effective Questioning and Listening Techniques