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Developing Your Emotional Intelligence

presented by National Seminars Group
View the National Seminars Group Profile and Course Listings

Bring a trainer to your location to deliver this class for groups of 10 or more.

Summary

The Key to Working More Effectively With All Types of People

Workshop Description/Agenda

Learn why Emotional Intelligence is so important to your career -- and how easily you can develop yours!

Researchers and business experts agree that people with high emotional intelligence (E.I.) are consistently the top performers in their organizations. They're more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others. In this powerful one-day seminar, you'll learn why emotional intelligence is far more than just a handy set of "people skills", and why many executives feel it's the one skill you must have to be successful in today's workplace!

Discover a foolproof method for working more effectively with anyone!

Unless you work in a vacuum, you have to deal with people -- all kinds of people. From the outrageous drama queens to the back-stabbers and turf-guarders to the ordinary hard-working co-workers who'd love to help you out -- but just can't find the time -- you're going to have to work with all of them at one point or another.

Using the emotional intelligence skills you'll learn during this seminar, you'll gain the ability to more appropriately respond to the world around you and eliminate the stress and frustration that often comes from working with others.

Join us, and discover exactly what emotional intelligence is ... why it's recognized as one of the hottest performance tools for thousands of success-minded people like you ... and how you can easily "raise" your E.I. to stand out from the crowd.

Attend, and you'll learn how to ...

  • Gain respect from everyone you come into contact with
  • Achieve consensus among your teammates and co-workers, faster and without misunderstandings
  • Understand your emotions and influence the emotions of others in a positive way
  • Overcome the causes of difficult behaviors in others
  • Get the results that you want from others

It's a day of training that will forever change the way you work!

So what's it going to be? Struggling with the status quo or taking that first step toward mega-productivity and communication skills that really work in today's office environment? Make the right choice -- enroll in this powerful communication seminar today and start reaping the rewards tomorrow!

Agenda:

The Rise of Emotional Intelligence and Its Importance in the Workplace

  • Identifying and understanding the 4 main components of emotional intelligence (E.I.)
  • Why emotional intelligence is vital to succeeding in today's workplace
  • The top 3 reasons you need E.I. to reach your full potential
  • How strengthening your emotional intelligence will have a lasting, positive effect on you ... your team ... your department ... and your organization

Increasing Interpersonal Success Through Self-Awareness

  • Taking the first step: Measuring your own emotional intelligence
  • Tips for developing emotional intelligence
  • Exploring your emotions: Becoming familiar with your psychological and physical reactions
  • Analyzing various communication styles and recognizing your own

Self-Management Skills That Will Keep You in Control

  • Strategies to help you manage your emotions
  • How to stop your emotions from hijacking your ability to think in difficult situations
  • How to keep emotions from causing you to react without reason in the moment
  • Learning to maintain control of your emotions no matter how tense the situation
  • Self-regulation methods that will work every time - even when you think you're going over the edge!

Building a "Sixth Sense" to See Problems Before They Happen

  • Learn when your emotions can be your greatest asset - and when they're your greatest liability
  • How to immediately and accurately read and identify other people's emotions
  • Why certain emotions make people do what they do
  • Understanding the causes of each emotion and how you can turn them to your advantage
  • How to identify - and identify with - other people's emotional states
  • Learn why having empathy for others is NOT a sign of weakness
  • Use empathy to understand different perspectives
  • What's really being said? Essential active listening strategies
  • Listening to the unspoken: Body language and what it means
  • Recognizing trigger words, non-verbal cues, and emotionally sensitive situations
  • Questions you can ask others to more quickly and easily reach consensus
  • Strategies for effectively interacting with communication styles different from your own

Using Emotional Intelligence to Create a Positive Work Environment for Continued Career Success

  • Know how to use awareness of emotions to manage your relationships with colleagues
  • Using emotional intelligence to help create a powerful and positive work environment that allows everyone to succeed
  • How E.I. can be used to motivate and inspire
  • Use E.I. to be flexible and more easily adapt to change
  • Using E.I. to analyze problems from more than one perspective in order to find the best solution
  • Know how to use E.I. to influence and build consensus
  • Know how to manage emotions in decision making - when to consider your head and when to consider your heart
  • Use emotional intelligence to interact with your team and enhance group dynamics

Using Emotional Intelligence in Times of Conflict and Other Difficult Situations

  • 5 ways to control your emotions when you feel like you're on the verge of losing it
  • 8 foolproof stress-busters that will help you remain calm, cool, and collected all the time
  • How to walk the tightrope between empathizing with someone's emotional state and contributing to their problem
  • Knowing exactly what questions to ask to instantly get to the root of a messy situation
  • Tough and emotional situations that many people trip over when trying to work with others

Who Should Attend

Business Professionals

Additional Information

Training Provider: National Seminars Group

Course Topics: Business Skills Training > Interpersonal Skills

Training Course Summary: The Key to Working More Effectively With All Types of People


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Live Seminar Dates/Locations

JUL 24    IN LOUISVILLE, KY
JUL 25    IN LEXINGTON, KY
JUL 26    IN CHARLESTON, WV
AUG 9    IN VIRGINIA BEACH, VA
AUG 10    IN RICHMOND, VA
AUG 11    IN ROANOKE, VA
AUG 14    IN MILWAUKEE, WI
AUG 15    IN MADISON, WI
AUG 16    IN ROCKFORD, IL
AUG 17    IN CHICAGO, IL
AUG 18    IN OAK BROOK, IL
AUG 23    IN MERRILLVILLE, IN
AUG 24    IN AKRON, OH
AUG 25    IN PITTSBURGH, PA
AUG 28    IN FARGO, ND
AUG 29    IN SIOUX FALLS, SD
AUG 30    IN RAPID CITY, SD
SEP 11    IN COLUMBIA, SC
SEP 12    IN MONTGOMERY, AL
SEP 13    IN BIRMINGHAM, AL
SEP 14    IN MEMPHIS, TN
SEP 15    IN JACKSON, MS
SEP 25    IN FAIRFAX, VA
SEP 25    IN ALBUQUERQUE, NM
SEP 26    IN WALDORF, MD
SEP 26    IN LAS VEGAS, NV
SEP 27    IN COLLEGE PARK, MD
SEP 28    IN ANNAPOLIS, MD
SEP 29    IN ATLANTIC CITY, NJ
OCT 10    IN SANTA ROSA, CA
OCT 11    IN CONCORD, CA
OCT 12    IN MODESTO, CA
OCT 13    IN SAN JOSE, CA
OCT 16    IN NASHVILLE, TN
OCT 17    IN KNOXVILLE, TN
OCT 18    IN SPOKANE, WA
OCT 18    IN CHATTANOOGA, TN
OCT 19    IN PASCO, WA
OCT 20    IN PORTLAND, OR
OCT 23    IN BISMARCK, ND
OCT 23    IN SEATTLE, WA
OCT 23    IN BURLINGTON, ON
OCT 24    IN EVERETT, WA
OCT 24    IN TORONTO, ON
OCT 25    IN CALGARY, AB
OCT 25    IN OLYMPIA, WA
OCT 26    IN TACOMA, WA
OCT 26    IN EDMONTON, AB
NOV 6    IN BOISE, ID
NOV 6    IN BURLINGTON, VT
NOV 7    IN SPRINGFIELD, MA
NOV 7    IN MISSOULA, MT
NOV 8    IN HARTFORD, CT
NOV 9    IN NORTH HAVEN, CT
NOV 14    IN OMAHA, NE
NOV 15    IN DES MOINES, IA
NOV 16    IN CEDAR RAPIDS, IA
NOV 16    IN FAIRBANKS, AK
NOV 17    IN ANCHORAGE, AK
NOV 17    IN DAVENPORT, IA
NOV 28    IN BANGOR, ME
NOV 29    IN AUGUSTA, ME
NOV 30    IN PORTSMOUTH, NH
DEC 1    IN MANCHESTER, NH
DEC 4    IN OVERLAND PARK, KS
DEC 5    IN TULSA, OK
DEC 6    IN AUSTIN, TX
DEC 7    IN SAN ANTONIO, TX