Need Help? Call us at (281) 541-2807 Visit our Facebook Page Follow us on Twitter Subscribe to our RSS Feeds

Communicating with Tact Professionalism and Diplomacy

presented by National Seminars Group
View the National Seminars Group Profile and Course Listings

Bring a trainer to your location to deliver this class for groups of 10 or more.

Summary

Learn the secrets to being seen as a polished, influential professional who garners respect and builds positive relationships with ease

Workshop Description/Agenda

People judge you by how you communicate. Learn the secrets to coming across as positive, credible, friendly, and professional ... and watch your results soar!

It’s a fact: The ability to communicate effectively can make or break your career. Don’t believe it? Consider this staggering statistic from a survey of U.S. businesses: "Inability to communicate" and "poor communication skills" were listed as the top reasons for employees not succeeding on the job.

That probably comes as no surprise to you, because as a professional today you’ve seen time and again how people who have first-rate communication skills go farther faster in their organizations than those who don’t. But contrary to popular belief, the ability to communicate with finesse and diplomacy isn’t a gift that some are born with and the rest of us lack. It’s a skill that can be learned and mastered, just like any other skill.

This training offers the easiest, most effective way to build essential communication skills
In today’s highly competitive business environment, effective, diplomatic communication is a skill that must be mastered if you intend to get ahead and stay there. How to Communicate With Tact, Professionalism, and Diplomacy is a powerful workshop that combines all facets of on-the-job interpersonal communication — from speaking to writing to listening to presenting — and shows you step-by-step how to master them.

This intensive day of communication training boils down tons of information into "the most important of the most important" so you learn the powerful techniques, tools, and strategies that will make the most significant impact on your effectiveness.

For example, you’ll learn ...

  • Expert techniques for exerting influence on the actions and attitudes of others
  • How-to’s for communicating diplomatically in a variety of tough situations
  • Strategies for opening the lines of communication to end energy-draining feuding and infighting in your department
  • Presentation skills that will make you a standout in meetings
  • How to make sure your e-mails and reports get better results

Stop learning the hard way through trial and error!
The truth is that most of us haven’t had the opportunity to learn the essential communication skills taught in this comprehensive workshop. Instead, we stumble along doing the best we can and sooner or later, we open mouth, insert foot!

You’ve been there, right? Whether you spoke too soon and said something you didn’t mean to, communicated bad news in a way that caused morale to plummet, or found yourself blindsided by a question in a meeting, you’ve undoubtedly been in situations where you said the wrong thing and regretted it later.

We all have. And it’s only because you didn’t have the communication skills you needed to handle the situation more diplomatically. As a result, your work relationships may have suffered in the past, coworkers may have formed grudges against you, and your projects missed deadlines because your people couldn’t get along.

Become a highly respected, highly influential, highly successful communicator!
Attend this intensive communication workshop and you can say good-bye to misunderstandings and miscommunication once and for all! Imagine how great it will feel — and how your career will benefit — when you suddenly have the ability to get your point across powerfully but diplomatically, when you’re understood every time you speak, when you’re respected by colleagues for your communication savvy.

Whether you’re a manager, supervisor, sales rep, attorney, technician, or HR professional, the degree of career success you enjoy is virtually dictated by your skills in communicating with others on the job. How to Communicate With Tact, Professionalism, and Diplomacy is guaranteed to help you communicate more powerfully, more diplomatically, and more effectively with every encounter.

What You'll Learn

  1. Say good-bye to misunderstandings and miscommunications that have crippled past working relationships.
  2. Diplomatically handle tough situations and difficult people by knowing exactly "what to say when."
  3. Shine in meetings by presenting your ideas powerfully and confidently.
  4. Deal effectively — and quickly — with those who challenge or put you down in front of others.
  5. Never again find yourself wishing you could take back a statement that just flew out of your mouth.
  6. Convey the exact message you intend to communicate through e-mail, voice mail, and fax.
  7. Stop the resend, redo, and rework cycle with practical how-to’s that prevent miscommunication.
  8. Establish immediate rapport with coworkers, clients, or other professionals you meet.
  9. Avoid words and phrases that rob your message of its credibility and brand you as a "lightweight."
  10. Deliver bad news, "nos," and "sorrys" with tact.
  11. Give criticism in a way that promotes positive behavior change instead of creating resentment or anger.
  12. Smooth over hard feelings and prevent grudges from being

Who Should Attend

All professionals in the workplace

Additional Information

Training Provider: National Seminars Group

Course Topics: Business Skills Training > Basic Communication Skills

Training Course Summary: Learn the secrets to being seen as a polished, influential professional who garners respect and builds positive relationships with ease

Live Seminar Dates/Locations

NOV 22    IN  AUSTIN, TX
NOV 22    IN  REDDING, CA
NOV 25    IN  TROY, MI
DEC 4    IN  LEXINGTON, KY
DEC 5    IN  PHOENIX, AZ
DEC 5    IN  LOUISVILLE, KY
DEC 9    IN  HONOLULU, HI
DEC 11    IN  SAN DIEGO, CA
DEC 11    IN  HUNTSVILLE, AL
DEC 12    IN  BIRMINGHAM, AL
DEC 12    IN  LAWTON, OK
JAN 13, 2020    IN  RENO, NV
JAN 13, 2020    IN  EVERETT, WA
JAN 14, 2020    IN  SEATTLE, WA
JAN 15, 2020    IN  DALLAS, TX
JAN 15, 2020    IN  OLYMPIA, WA
JAN 16, 2020    IN  AMARILLO, TX
JAN 16, 2020    IN  EUGENE, OR
JAN 16, 2020    IN  MONTEREY, CA
JAN 17, 2020    IN  MEDFORD, OR
JAN 21, 2020    IN  RIVERSIDE, CA
JAN 21, 2020    IN  BEAUMONT, TX
JAN 22, 2020    IN  CASPER, WY
JAN 22, 2020    IN  ANAHEIM, CA
JAN 22, 2020    IN  BRAINTREE, MA
JAN 22, 2020    IN  HOUSTON, TX
JAN 23, 2020    IN  COLUMBUS, OH
JAN 23, 2020    IN  GULFPORT, MS
JAN 23, 2020    IN  ANDOVER, MA
JAN 23, 2020    IN  LONG BEACH, CA
JAN 24, 2020    IN  DANVERS, MA
JAN 29, 2020    IN  PASADENA, CA
JAN 30, 2020    IN  VENTURA, CA
JAN 30, 2020    IN  LAS VEGAS, NV
JAN 31, 2020    IN  CHANDLER, AZ
FEB 3, 2020    IN  BAKERSFIELD, CA
FEB 4, 2020    IN  ARLINGTON, VA
FEB 11, 2020    IN  EVANSVILLE, IN
FEB 12, 2020    IN  TERRE HAUTE, IN
FEB 13, 2020    IN  INDIANAPOLIS, IN
FEB 18, 2020    IN  HOUSTON, TX
FEB 18, 2020    IN  IRVINE, CA
FEB 19, 2020    IN  PALM SPRINGS, CA
FEB 20, 2020    IN  ONTARIO, CA
FEB 21, 2020    IN  TORRANCE, CA
FEB 24, 2020    IN  SPOKANE, WA
FEB 25, 2020    IN  TACOMA, WA
FEB 26, 2020    IN  PORTLAND, OR
FEB 27, 2020    IN  SALEM, OR
FEB 27, 2020    IN  PHOENIX, AZ
FEB 28, 2020    IN  COLORADO SPRINGS, CO
MAR 2, 2020    IN  SANTA FE, NM
MAR 11, 2020    IN  ATLANTA, GA
MAR 16, 2020    IN  SACRAMENTO, CA
MAR 18, 2020    IN  SADDLE BROOK, NJ
MAR 20, 2020    IN  NEW YORK CITY, NY
APR 1, 2020    IN  GRAND JUNCTION, CO
APR 2, 2020    IN  DENVER, CO