Are you hiring the right people? Gain a new perspective on the interview process to make sure youre getting the best talent.
Interviews can be easily manipulated. There are some people who are better interviewees than the managers who try to interview them. As a result, sometimes hiring mistakes can be made that are costly and difficult to correct. This information helps those responsible for interviewing understand how to look for behaviors linked to successful job performance. This topic also helps interviewers understand how to score interviews so that they may be used over time to compare job applicants.
The What and Why of Behavioral-Based Interviewing
• What Is Behavioral-Based Interviewing?
• Why Is Behavioral-Based Interviewing Superior to Traditional Interviewing Approaches?
How Are Behavioral-Based Interviewing Questions Developed?
• Using Previously-Developed Behavioral Questions
• Using Tailored Behavioral Questions
• Preparing Behavioral Questions From Scratch
Conducting Behavioral-Based Interviews
• Planning the Interview
• Opening the Interview
• Conducting the Interview
• Closing the Interview
• Using the Interview in Combination With Other Selection Approaches
William J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow from Rothwell & Associates, Inc
HR Certification Institute ,SHRM ,Additional credit may be available upon request.