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6 Tips for Drafting Better Client Emails

presented by NBI, Inc.
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6 Tips for Drafting Better Client Emails

Workshop Description/Agenda

Before You Click Send, How's Your Context and Clarity?

While email tops the list of preferred communication methods among attorneys, email syntax and style are often overlooked. Are you getting the right message across in your client-facing emails? Learn how to add value, impress clients and save time with strong subject lines, topic sentences, template responses and more. Register today!

  • Learn structural techniques for framing email responses to client questions.
  • Get stylistic best practices for conveying legal analysis and conclusions.
  • Learn how to draft effective subject lines and topic sentences.


3:00 pm to 4:00 pm Eastern Standard Time
Presenter: Michael J. Progar

#1. Write Professionally in Plain English
#2. Maximize Value with Sharp Topic Sentences and Meaningful Subject Lines
#3. Support Legal Conclusions with Enough Context and Analysis
#4. Expect Secondary Audiences
#5. Consider Alternate Forms of Communication, Your Bill and Brand Identity
#6. Create Template Responses for FAQs

Who Should Attend

This course is designed for attorneys. Paralegals may also benefit.

Additional Information

Training Provider: NBI, Inc.

Course Topics: Business Skills Training > Writing Skills

Training Course Summary: 6 Tips for Drafting Better Client Emails